Privacy policy

PRIVACY

General informations

This document has the role of informing you about the processing of your personal data, in the context of the use of the website mamamilano.it

Categories of personal data processed

If you are a customer of the site, mamamilano.ir will process your personal data, such as name and surname, telephone, e-mail address, billing address, delivery address, data on how you use the site for example, your behavior / preferences / habits within mamamilano.it, as well as any other category of data that you provide directly in the context of creating a user account, in the context of an order through the site or in any other way deriving from the use of the site.

If you use your Facebook or Google account to create your user account on the Site, mamamilano.it will process the following public profile data displayed by the respective applications: username, e-mail address.

If you choose to create a user account only before completing the order for a product available on the Site, you will be asked for your email address under which an account will automatically be created. If you do not complete the order, the e-mail address and other data provided will not be stored by mamilebags.ro and the account created will be automatically deleted.

Purposes and reasons for the processing

If you are a customer of the site, mamamilano.it treats your personal data as follows:

for the development of the contractual relationship between you and mamamilano.it to validate, send and invoice the order placed on the Site, inform you of the status of the order, organize the return of the products ordered, etc.

Motivation: The data processing for this purpose is based on the contract concluded between the user and mamamilano.it. The provision of personal data is necessary for the execution of this contract. The refusal to provide data may make it impossible to conduct contractual relations between the user and mamamilano.it.

for the fulfillment of the legal obligations of mamamilano.it in the context of the services provided through the Site, including tax obligations, as well as archiving.

Justification: Data processing for this purpose is necessary on the basis of legal obligations. You need to provide your data for this purpose. The refusal to provide data may make it impossible for mamamilano.it to fulfill its legal obligations and therefore the impossibility of providing services through the Site.

for marketing activities, respectively for the transmission, through remote means of communication (e-mail, sms) of commercial communications relating to the products and services offered by mamamilano.it through the Site.

Justification: The processing of data for this purpose is based on the user's consent, if you choose to provide it.

You can express your consent to the processing of data for this purpose by checking the appropriate box when creating your account or after creating your account, in the My Account Information section. To unsubscribe from receiving these commercial communications, you can use the option at the end of each e-mail / sms containing commercial communications. In addition, you can unsubscribe by accessing the My Account Information section.

The provision of data for this purpose is optional. Refusal to provide consent for the processing of data for this purpose will not have negative consequences for the user.

in order to perform various analyzes, reports on the functioning of the Site, the creation of consumer preference profiles, mainly in order to improve the experience offered on the Site.

Motivation: The processing of data for this purpose is based on the legitimate interest of mamamilano.it to permanently improve the customer experience on the Site. The provision of data for this purpose is optional. Refusal to provide data for this purpose will not have negative consequences for the user.

If you are a visitor to the site, mamamilano.it treats your personal data as follows:

For marketing activities, respectively for the transmission, through remote means of communication (e-mail, sms), of commercial communications relating to the products and services offered by mamamilano.it, through the Site.

Justification: The processing of data for this purpose is based on the user's consent, if you choose to provide it. You can express your consent for the processing of data for this purpose by filling in and checking the appropriate box in the form to subscribe to the newsletter available on the Site. To unsubscribe from receiving these commercial communications, you can use the option at the end of any e-mail containing commercial communications. The provision of data for this purpose is optional. Refusal to provide consent for the processing of data for this purpose will not have negative consequences for the user.

To resolve complaints, complaints and monitor traffic and improve your experience on the site.

Motivation: The processing of user data for this purpose is based on the legitimate interest of mamamilano.it to guarantee the correct functioning of the site, as well as to permanently improve the experience of visitors to the site, also by solving various comments, questions or complaints. The provision of data for this purpose is optional. Refusal to provide data for this purpose will not have negative consequences for the user.

The period of time in which we process your data

In principle, mamilebags.ro will process your personal data for as long as necessary to achieve the aforementioned processing purposes.

If you are a customer, we will process your data for the entire duration of the contractual relationship and subsequently in accordance with the legal obligations incumbent on mamamilano.it (for example, in the case of supporting financial accounting documents for which the retention period required by law is 10 years from the end of the financial year in which they were drawn up).

If you are a customer and use the option to delete the user account, by pressing the Delete account button in the My account information section, mamamilano.it will interpret this action as the option to unsubscribe from receiving commercial communications through the which we will keep you informed about the products and services offered through the site.

In this regard, if you choose to delete your user account, we will no longer send you such emails and / or text messages. However, we would like to inform you that deleting your account will not automatically have the effect of deleting your personal data. If you no longer want your personal data to be processed or if you want your data to be deleted, you can exercise the rights referred to in the following point. If you request the cancellation of your account, however, there is at least one account on that account. active order, the request to cancel the account can be registered only after the delivery of the products and the completion of the last active order.

If you withdraw your consent for the processing of data for marketing purposes, mamamilano.it will stop the processing of your personal data for this purpose, without affecting the treatment carried out by mamamilano.it on the basis of the consent expressed by you before its withdrawal.

Disclosure of personal data

In order to fulfill the purposes of the processing, mamamilano.it can disclose your data to partners, third parties or entities that support mamamilano.it in carrying out the activity through the Site (for example courier companies, IT service providers) or to the authorities. central / local public, in the following examples listed:

for the administration of the site; in situations where such communication would be necessary for the awarding of prizes or other structures to the interested parties, obtained as a result of their participation in various promotional campaigns organized by mamamilano.it through the Site;

to maintain, customize and improve the Site and the services provided through it;

to perform data analysis, tests and research, monitor usage and activity trends, develop user security and authentication features;

for the transmission of commercial marketing communications, under the conditions and limits established by law;

when the disclosure of personal data is required by law, etc.

Transfer of personal data

Under the conditions provided by the legislation on the processing of personal data, as data subjects, the user enjoys the following rights:

the right to information, respectively the right to receive details relating to the processing activities carried out by mamilebags.ro, as described in this document;

the right of access to data, respectively the right to obtain confirmation from mamilebags.ro regarding the processing of personal data, as well as details of the processing activities such as the way in which the data are processed, the purpose for which the treatment is performed , the recipients or categories of recipients of the data, etc .;

the right of rectification, respectively the right to obtain the correction, without justified delays, by mamilebags.ro of inaccurate / unjustified personal data, as well as the completion of incomplete data; The correction / completion will be communicated to each recipient to whom the data have been transmitted, unless this proves impossible or involves a disproportionate effort.

the right to delete data, without undue delay ("right to be forgotten"), if one of the following reasons occurs:

they are no longer necessary for the purposes for which they were collected or processed, if the consent is revoked and there is no other legal basis for the processing;

if the interested party opposes the processing and there are no prevalent legitimate reasons;

if personal data have been unlawfully processed;

if personal data have to be erased to comply with a legal obligation;

if personal data have been collected in connection with the provision of information society services under Union or national law under the control of the controller.

the right to limit processing to the extent that:

the person disputes the accuracy of the data, for a period that allows us to verify the correctness of the data;

the treatment is illegal and the interested party opposes the cancellation of personal data, requesting instead the limitation of their use;

the data controller no longer needs personal data for processing purposes, but the data subject requests them for the establishment, exercise or defense of a right in court; or

the interested party has opposed the treatment (other than direct marketing), for the period of time during which it occurs if the legitimate rights of the controller prevail over those of the interested party.

the right to data portability, namely (i) the right to receive personal data in a structured, commonly used and easy-to-read format, and (ii) the right to transmit such data via mamilebags.ro to another holder of the treatment, to the extent that the conditions provided by law are met;

the right to object - in relation to the processing activities, can be exercised by submitting a request as indicated below;

at any time, for reasons related to the particular situation of the person concerned, that the data concerning him are processed in the legitimate interest of mamilebags.ro or in the public interest, unless mamilebags.ro cannot prove that he has legitimate reasons and convincing that justify the treatment and prevail over the interests, rights and freedoms of the data subjects or that the purpose is to establish, exercise or defend a right in court;

at any time, free of charge and without justification, that the data concerning him are processed for direct marketing purposes.

• the right not to be subject to an automatic individual decision, i.e. the right not to be subject to a decision made solely on the basis of automatic processing activities, including the creation of profiles, which produce legal effects on the data subject or -una significant measure;
• the right to contact the National Authority for the supervision of the processing of personal data or to the competent courts, to the extent deemed necessary.

For further questions regarding how personal data is processed and the exercise of the above rights, please contact the e-mail address.